This Data Addendum (“DPA”) forms an integral part of the Services Agreement (“Agreement”) between HealSkill, Inc. (“HealSkill”) and the vendor identified in the Agreement (“Vendor”) and applies to the extent that Vendor processes Personal Data on behalf of HealSkill in the course of providing Services under the Agreement.
Recitals
Agreement
1.1 “Affiliate(s)” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity;
1.2 “Applicable Privacy Law(s)” means all worldwide data protection and privacy laws and regulations applicable to the Processing of Personal Data pursuant to the Agreement, including, where applicable, local, state, national and/or foreign laws including, but not limited to, CCPA and EU Data Protection Law and implementations of EU Data Protection Law into national law.
1.3 “Authorized Persons” means any person who processes Personal Data on Vendor’s behalf, including Vendor’s employees, officers, partners, principals, contractors and Subcontractors.
1.4 “Controller” means an entity which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data. For purposes of this DPA, HealSkill is the Controller.
1.5 “CCPA” means the California Consumer Privacy Act, Cal. Civ. Code 1798.100 et seq., including any amendments and any implementing regulations thereto that become effective before, on or after the effective date of this Data Processing Addendum.
1.6 “CCPA Consumer” means a “consumer” as such term is defined in the CCPA.
1.7 “Data Processor” or “Processor” or “Subprocessor” means the entity which Processes Personal Data on behalf of the Controller, including as applicable but not limited to any “Service Provider” as that term is defined by the CCPA.
1.8 “EEA” means, the European Economic Area.
1.9 “EU Data Protection Law” means (i) prior to 25 May 2018, Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the Processing of Personal Data and on the free movement of such data (“Directive”) and all applicable member state implementations thereof; and (ii) on and after 25 May 2018, Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (“GDPR”) and all applicable member state implementations thereof.
1.10 “EU Model Clauses” means the standard contractual clauses for Processors as approved by the European Commission pursuant to Decision C (2010) 593, as they may be amended or replaced from time to time.
1.11 “Personal Data” means any information and data, including but not limited to Personal Information as defined by the CCPA, submitted to Vendor by HealSkill relating to i) an identified or identifiable natural person (“Data Subject”); or ii) an identified or identifiable legal entity, where such information is protected similarly as personal data under Applicable Privacy Laws. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity. For the avoidance of doubt, Personal Data includes personally identifiable information.
1.12 “Personal Information” shall have the meaning set forth in the CCPA.
1.13 “Privacy Shield” means, collectively, the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework self-certification program operated by the U.S. Department of Commerce and approved by the European Commission pursuant to Decision C (2016) 4176 dated July 12, 2016 and by the Swiss Federal Council on January 11, 2017 respectively.
1.14 “Privacy Shield Principles” means the Privacy Shield Framework Principles (as supplemented by the Supplemental Principles) contained in Annex II to the European Commission Decision of 12 July 2016 pursuant to the Directive.
1.15 “Processing” or “Process” or “Data Processing” means any operation or set of operations performed on Personal Data or sets of Personal Data as defined in Art. 2(b) Data Protection Directive and Art. 4(2) GDPR or any operation or set of operations that are performed on Personal Information as defined by Cal. Civ. Code § 1798.140(o), such as but not limited to collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, erasing or destroying.
1.17 “Security Incident” means any breach of security leading to, or reasonably believed to have led to, the accidental or unlawful destruction, loss, or alteration of, or unauthorized disclosure or access to, Personal Data.
1.18 “Service(s)” means work that Vendor performs for HealSkill as described in the Agreement.
1.19 “Service Provider” is defined by Cal. Civ. Code § 1798.140(v) and means a sole proprietorship, partnership, limited liability company, corporation, association, or other legal entity that is organized or operated for the profit or financial benefit of its shareholders or other owners, that processes information on behalf of HealSkill and to which HealSkill discloses a CCPA Consumer’s Personal Information for a business purpose pursuant to a written contract, provided that the contract prohibits the entity receiving the information from retaining, using, or disclosing the Personal Information for any purpose other than for the specific purpose of performing the services specified in the contract for the business, or as otherwise permitted by this title, including retaining, using, or disclosing the Personal Information for a commercial purpose other than providing the services specified in the contract with the business.
1.20 “Subcontractor” means any third party (including but not limited to any Vendor affiliates) engaged directly or indirectly by Vendor as a subprocessor to process any Personal Data relating to this DPA and/or the Agreement. The term “Subcontractor” shall also include any third party appointed by a Subcontractor to process any Personal Data relating to this DPA and/or the Agreement.
1.21 “Valid Transfer Mechanism” means a data transfer mechanism permitted by EU Data Protection Laws as a lawful basis for transferring Personal Data to a recipient outside the EEA.
2.1 Scope and Roles. This DPA applies when Personal Data is processed by Vendor. In this context, Vendor will act as Data Processor to HealSkill, who will act as Controller with respect to Personal Data (as each term is defined in Section 1).
2.2 Subject-Matter. Nature, Purpose, and Duration of Data Processing. The subject matter of the Data Processing under this DPA is Personal Data. The nature of the processing will include computing, storage, and such other Services as described in the Agreement. The purpose of the Data Processing under this DPA is the provision of the Services by Vendor pursuant to the Agreement. The type of Personal Data and categories of Data Subjects are determined by the Agreement and may include but are not limited to HealSkill’s customers, employees, suppliers, and end-users. The duration of Processing Personal Data shall be for the term of the Agreement. Vendor shall not retain, use or disclose Personal Information for any purpose other than for the specific purpose of providing the Services, or as otherwise permitted by the CCPA. Vendor acknowledges and agrees that it shall not retain, use or disclose Personal Information for a commercial purpose other than providing the Services. Processing Personal Data outside the scope of this DPA or the Agreement will require prior written agreement, with additional instructions for Processing, between HealSkill and the Vendor.
2.3 Documented Instructions. Vendor will at all times: (i) process the Personal Data only in accordance with HealSkill’s documented instructions and in accordance with the Agreement; (ii) not process the Personal Data for its own purposes or those of any third party; (iii) not disclose, release, transfer, make available or otherwise communicate any Personal Information to another business or third party without the prior written consent of HealSkill unless and to the extent that such disclosure is made to a Subprocessor for a business purpose, provided that Vendor has entered into a written agreement with the Subprocessor which imposes the same obligations on the Subprocessor with regard to their Processing of Personal Information as are imposed on the Vendor under this DPA and the Agreement; and (iv) not sell any Personal Data to another business or third party without the prior written consent of HealSkill. Notwithstanding the foregoing, nothing in this Agreement shall restrict the Vendor’s ability to disclose Personal Data to comply with applicable laws. Each Party shall comply with its obligations under Applicable Privacy Law(s) in respect of any Personal Data it Processes under this DPA.
2.4 Valid Transfer Mechanism. If Vendor Processes Personal Data outside the EEA or countries formally recognized by the European Commission as providing an adequate level of data protection (“Adequate Countries”) it will do so pursuant to a Valid Transfer Mechanism for all Personal Data transferred out of the EEA and/or Switzerland.
3.1 Vendor shall take reasonable steps to require screening of its personnel who may have access to Personal Data, and shall ensure its personnel (i) Process Personal Data in accordance with HealSkill’s instructions as set forth in the Agreement and with Applicable Privacy Law(s); (ii) receive appropriate training on their responsibilities regarding the handling and safeguarding of Personal Data; and, (iii) are subject to confidentiality obligations which shall survive the termination of employment.
3.2 Vendor shall not subcontract any processing of the Personal Data to a Subcontractor without the prior written consent of HealSkill. Notwithstanding the foregoing, HealSkill consents to Vendor changing or adding to the
Subcontractors listed in Annex B, which is incorporated by reference herein, to process the Personal Data provided that:
3.3 If HealSkill objects to the engagement of any Subcontractor on data protection grounds, then either Vendor will not engage the Subcontractor to process the Personal Data or HealSkill may elect to immediately suspend or terminate the processing of Personal Data under the Agreement(s) and/or immediately suspend or terminate the Agreement(s), in each case without penalty. Upon any termination by HealSkill pursuant to this Section, Vendor shall refund HealSkill any prepaid fees for the terminated portion(s) of the Services that were to be provided after the effective date of termination.
4.1 Vendor shall comply with Applicable Privacy Laws by assisting and reasonably cooperating with HealSkill to enable HealSkill (or its third party Controller) to respond to any i) Data Subject requests for access, correction, deletion or restriction of that person’s Personal Data (“Data Subject Request”) or CCPA Consumer requests as governed by applicable CCPA requirements; and ii) complaints or other communications from Data Subjects and governmental, regulatory or judicial bodies relating to the processing of Personal Data under the Agreement(s), including but not limited to requests from Data Subjects seeking to exercise their rights under Applicable Privacy Laws, in which case Vendor will either (i) provide HealSkill with the ability within the Services to correct or delete Personal Data or restrict its Processing; or (ii) make such corrections, deletions, or restrictions on HealSkill’s behalf if such functionality is not available within the Services. In the event that any such Data Subject Request or CCPA Consumer request, complaint, or communication is made directly to Vendor, Vendor shall immediately notify and pass this onto HealSkill and shall not respond to such communication without HealSkill’s express authorization. During the term of the Agreement, Vendor shall ensure that HealSkill can extract Personal Data from the Services in a structured, commonly used and machine-readable format such that HealSkill can provide the Personal Data to an individual who makes a data portability request under EU Data Protection Laws.
4.2 If Vendor receives a subpoena, court order, warrant or other legal demand from a third party (including law enforcement or other governmental, regulatory or judicial authorities) seeking the disclosure of Personal Data, Vendor shall not disclose any information but shall immediately notify HealSkill in writing of such request, and reasonably cooperate with HealSkill if it wishes to limit, challenge or protect against such disclosure, to the extent permitted by applicable laws.
4.3 To the extent Vendor is required under Applicable Privacy Laws, Vendor will assist HealSkill (or its third party Controller) to conduct a data protection impact assessment and, where legally required, consult with applicable data protection authorities in respect of any proposed processing activity that present a high risk to data subjects.
5.1 Vendor shall ensure that any Authorized Person is subject to a strict duty of confidentiality (whether a contractual or statutory duty) and that they process the Personal Data only for the purpose of delivering the Services under the Agreement to HealSkill.
5.2 Vendor will implement and maintain all appropriate technical and organizational security measures to protect from Security Incidents and to preserve the security, integrity and confidentiality of Personal Data (“Security Measures”). Such measures shall have regard for the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons. At a minimum, Vendor agrees to the Security Measures identified at Appendix 2 of Annex A hereto. Vendor shall, to the extent possible, use best in class encryption technologies for transmitting and storing Personal Data. Vendor shall also employ best in class network security techniques, including but not limited to, firewalls, intrusion detection, and authentication protocols.
6.1 In the event of a Security Incident, Vendor shall promptly (and in no event later than 48 hours of becoming aware of such Security Incident) inform HealSkill and provide written details of the Security Incident, including but not limited to the type of data affected and the identity of affected person(s) or legal entities as soon as such information becomes known or available to Vendor.
6.2 Furthermore, in the event of a Security Incident, Vendor shall:
6.3 The content and provision of any notification, public/regulatory communication, or press release concerning the Security Incident shall be solely at HealSkill’s discretion, except as otherwise required by applicable laws.
7.1 Upon request, Vendor shall provide copies of relevant external certifications, audit report summaries and/or other documentation reasonably required by HealSkill to verify Vendor’s compliance with this DPA.
7.2 While it is the parties’ intention ordinarily to rely on Vendor’s obligations set forth in Section 7.1 to verify Vendor’s compliance with this DPA, HealSkill (or its appointed representatives) may carry out an inspection of the Vendor’s operations and facilities during normal business hours and subject to reasonable prior notice where HealSkill considers it necessary or appropriate.
8.1 Vendor will at all times provide an adequate level of protection for the Personal Data, wherever processed, in accordance with the requirements of Applicable Privacy Laws.
8.2 Vendor shall not process or transfer any Personal Data in or to a territory other than the territory in which the Personal Data was first collected (nor permit the Personal Data to be so processed or transferred) unless: (i) it has first obtained HealSkill’s prior written consent; and (ii) it takes all such measures as are necessary to ensure such processing or transfer is in compliance with Applicable Privacy Laws (including but not limited to such measures as may be communicated by HealSkill to Vendor) and this DPA.
8.3 Vendor and its Subcontractors have self-certified compliance with the US-EU and US-Swiss Privacy Shield Framework (“Privacy Shield”) to protect Personal Data that is transferred to Vendor and its Subcontractors.
8.4 Where Vendor processes Personal Data under this DPA that originates from the EEA, Vendor shall:
8.5 If at any time Vendor or its Subcontractor no longer participate in the Privacy Shield, Vendor and its Subcontractors shall notify HealSkill in accordance with the notice provisions set forth in this Agreement, at which time HealSkill and Vendor will mutually agree upon additional contractual measures, if any, that may be needed to comply with all Applicable Privacy Laws.
9.1 Upon HealSkill’s request, or upon termination or expiration of this DPA or the Agreement or termination of the Services for whatever reason, Vendor shall promptly destroy all Personal Data (including copies) in its possession or control (including but not limited to any Personal Data processed by its Subcontractors). This requirement shall not apply to the extent that Vendor is required by any applicable law to retain some or all of the Personal Data, in which event Vendor shall isolate and protect the Personal Data from any further processing except to the extent required by such law.
10.1 Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. If there is any conflict between any provision in this DPA and any provision in the Agreement, this DPA controls and takes precedence. With effect from the effective date, this DPA is part of, and incorporated into the Agreement.
10.2 The obligations placed upon the Vendor under this DPA shall survive so long as Vendor and/or its Subcontractors process Personal Data on behalf of HealSkill.
10.3 The parties acknowledge and agree that any breach by Vendor of this DPA shall constitute a material breach of the Agreement, in which event and without prejudice to any other right or remedy available to it, HealSkill may elect to immediately terminate the Agreement in accordance with the termination provisions in the Contract(s).
10.4 In the event there is any act or omission (whether grossly negligent, reckless, intentional, or otherwise) on the part of the Vendor and/or its Subcontractors in connection with the activities contemplated by this DPA which leads to HealSkill or its Subsidiaries being liable for breaches of Applicable Privacy Laws or any third party contract, then Vendor shall indemnify HealSkill, its Subsidiaries and their respective officers, directors, employees or agents for any and all damages, fines, penalties, losses, liabilities, costs, harm or expenses (including reasonable legal fees) suffered by HealSkill as a result.
10.5 This DPA may not be modified except by a subsequent written instrument signed by both parties.
10.6 If any part of this DPA is held unenforceable, the validity of all remaining parts will not be affected.
10.7 This DPA may be executed in two or more counterparts, each of which shall be deemed an original and all of which taken together shall be deemed to constitute one and the same document. The parties may execute and deliver signatures to this DPA electronically, including by facsimile or portable document format file (PDF).
Annex A- Model Clauses
Commission Decision C(2010)593
Standard Contractual Clauses (processors)
For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection,
HealSkill, Inc.,
with a principal address of Hungary, 4225 Debrecen, Csúcs utca 9.
(the “data exporter”),
and
the entity identified as “Vendor” in the DPA (the “data processor/data importer”),
each a “party”; together “the parties”,
HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce adequate safeguards with respect
to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data exporter to the
data importer of the personal data specified in Appendix 1.
Clause 1
Definitions
For the purposes of the Clauses:
Clause 2
Details of the transfer
The details of the transfer and in particular the special categories of personal data where applicable are specified in Appendix 1 which forms an integral part of the Clauses.
Clause 3
Third-party beneficiary clause
Clause 4
Obligations of the data exporter
The data exporter agrees and warrants:
Clause 5
Obligations of the data importer2
The data importer agrees and warrants:
Clause 6
Liability
The data importer may not rely on a breach by a subprocessor of its obligations in order to avoid its own liabilities.
Clause 7
Mediation and jurisdiction
Clause 8
Cooperation with supervisory authorities
Clause 9
Governing Law
The Clauses shall be governed by the law of the Member State in which the data exporter is established, namely………………………………………………………………………….
Clause 10
Variation of the contract
The parties undertake not to vary or modify the Clauses. This does not preclude the parties from adding clauses on business related issues where required as long as they do not contradict the Clause.
Clause 11
Subprocessing
Clause 12
Obligation after the termination of personal data processing services
Appendix 1 to the Standard Contractual Clauses
Details of the Processing
Description of Controller/Data Exporter and Data Importer:
The data exporter is HealSkill Kft. Hungary, 4225 Debrecen, Csúcs utca 9.
The data importer is the entity identified as “Vendor” in the Agreement.
As between HealSkill, Inc. and Vendor, HealSkill shall be the Controller of certain Personal Data provided to Vendor to provide the Services.
Type(s) and Categories of Personal Data processed:
The personal data is defined in Section 2.2 of the DPA.
Categories of Data Subjects:
Data subjects are defined in Section 2.2 of the DPA.
Scope and Purpose of the Processing
The processing operations are defined in Section 2.2 of the DPA.
Appendix 2
HealSkill Vendor Information Security Addendum, as executed by the Parties, is incorporated by reference as if fully set forth herein.
Annex B- List of Vendor’s Subcontractors
[Vendor to list all Subcontractors here (including any and all Vendor affiliates processing Personal Data).]